If you have come across the Software as a Service (SaaS), you may have heard of the term Lead Velocity. This marketing metric is gaining a lot of traction with the Lead Generation & Demand Generation Organizations.
The lead velocity rate can be defined as the rate at which the Qualified Leads grow each succeeding month.
In short, it means the number of potential customers you are currently working on to the customer conversion.
According to Jason Lemkin, Founder & CEO of SaaStr, “Lead Velocity Rate is real-time, not lagging, and it clearly predicts your future revenues and growth. And it’s more important strategically than your revenue growth this month or this quarter. Hit your LVR goal every month… and you’re golden. And you’ll see the future of your business 12-18 months out, clear as can be.”
It is calculated by subtracting the qualified leads of previous month from the qualified leads of the current month and then dividing that value by the qualified leads of the previous month and converting that fraction value in percentage. The following chart explains the formula in an easier and more understanding way.
Source: Technology Advice
If we break down a lead into four basic stages such as Marketing Qualified Lead (MQL), Sales Accepted Lead (SAL), Opportunity, and it’s conversion to a customer; with the Lead velocity formula we can determine the movement of a lead from MQL to SAL or MQL to Opportunity or MQL to Lead Conversion. This means the Lead velocity calculates the time required for a lead to move from one stage to another in the sales funnel.
This helps an organization to understand how the lead is moving from one stage to another, which in turn helps them to understand the strategy required going forward; understand why the organization isn’t performing as per the expectations; or set the priorities based on the lead velocity rate as to where they would need to focus more.
We can understand whether the qualified leads in the current month are more than the qualified leads from the previous month with the LVR; it is a key indicator to understand the future growth and revenue.
We can take immediate actions to generate more leads before the end of the month with the LVR as LVR is a real-time indicator and not the lagging indicator as some other revenue metrics like MRR.
The only disadvantage of LVR is that as LVR does not indicate the actual revenue; this method becomes unreliable if the leads are not getting converted by the sales team. This can be addressed by integrating LVR with MQL to SQL Conversion rate and SQL to Win Conversion rate.
The lead velocity rate declines if the goals are not set properly as the leads cannot reach to the next stage if the teams are not clear with their goals.
If an organization is receiving the data from a third party source and that data is not properly formatted or incompatible with the system that particular organization is implementing, the data processing takes more time than it should; and the number of qualified leads decreases leading to a poor Lead Velocity rate.
If there is lack of coordination between the teams it will result in a poor velocity rate as the leads would not be submitted in the expected time; or if there’s miscommunication between the teams then the data asked by the ‘x’ team will not be as per the data provided ‘y’ team resulting in the less amount of qualified leads; which will, in turn, mean poor lead velocity rate.
Now that we have discussed the causes of a poor lead velocity rate; we will discuss the steps required to boost the Lead Velocity Rate.
There are quite a few tried and tested methods which are used to improve the lead velocity rate, and we will discuss the methods which have helped us improve our lead velocity rate.
If STPD is implemented properly, it will be more likely to result into the qualified lead as the product/ or service is more relevant to the one targeted person requires; which will improve the lead velocity rate as the qualified leads in the funnel will more.
The companies optimizing their STPD strategy according to product/ service, market conditions and competition will have more chances of generating more qualified leads than the companies with stagnant strategies.
If the organizations can find out the answers to the questions like why the prospects are getting lost? What are our USPs? How can we reach out to the prospects with an appealing message? What is average in-time of a lead our sales funnel? And how to reduce that time? This will lead to a much-improved lead nurturing strategy.
The chances of acquiring qualified leads will definitely improve and in turn the lead velocity.
As we all know if the potential customers are receiving meaningful, appealing, relevant, and comprehensive content; they are more likely to engage with the product. If the content can address the issues, the targeted audience is facing they will be interested in finding out more about the product/ service.
As the targeted audience is kept engaged, interested, and curious about the product/ service the probability of a qualified lead is more.
As the automation tools use various lead scoring methods to indicate the most likely buyers and approximate time-frame for a purchase which helps the sales teams to prioritize the leads they need to shift their attention to and leads to sales conversions.
Automation also helps to segment the audience and helps you to send appealing content, personalized campaigns leading to more qualified leads.
Automation also improves the collaboration between the teams and addressing the team coordination issues by giving a clearly defined optimized solution.
The follow-up methods deployed by the organizations play an all-important part in the lead conversions as the window of opportunity to convert a prospect is often very short and if you cannot quickly react and seize the opportunity in time; all the efforts taken by the teams are likely to go in vain.
A Quick, Optimized strategy plays an integral part in converting a qualified lead into a customer. A follow-up strategy can differ from one organization to another, as per the requirement, previous experiences, or according to perspectives of the decision makers; but having a systematic strategy is necessary for a company to have better lead velocity rate.
Hence, Follow-up strategy plays an integral part in boosting the Lead velocity rate of a company.
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