How Mobile helps in customer satisfaction and reduce costs.
You’re sold on the idea of using mobile messaging to reach customers. Now you just need a way to build out your ideas-quickly, reliably, and at scale.
And that’s where our Mobile Engagement Platform (MEP) comes in. MEP comes with easily configurable out-of-the-box functionality, providing all the building blocks you’ll need to create any messaging campaign you can dream up.
Customer experience has become the biggest differentiator for enterprises. You’ve watched those that do it well become the big winners – and seen the ones that don’t stumble in their wake. This means you’ve become customer-obsessed. You’re thinking about how to sky-rocket your customer satisfaction stats before breakfast. And not just out of the goodness of your heart – you know the impact great CX has on loyalty, retention and revenue. (It’s really, really positive.) But at the same time, you know the devil’s in the details: to get the budget to do big exciting things
with CX, you’ve got to be constantly on the look-out for ways to reduce operating costs. So, you’re sold on the idea of using mobile messaging to reach customers. Quick, reliable, responsive, scalable. All good. But you need to
know how it works in practice. You need to know it’s going to be:
- Easy to get started without disrupting
all your ongoing CX activities
- Simple and intuitive to grow
- A cinch to prove ROI
That’s why we’d like to introduce…
OpenMarket’s Mobile Engagement Platform Our Mobile Engagement Platform (MEP) empowers people who understand the customer journey – and its importance to engagement. And it helps you meet your business outcome goals: better customer experience, increased revenue, and operational efficiency savings.
Download this guide to find out:
- How MEP’s comprehensive building blocks make creating automated, personalized messaging something anyone on staff can do.
- How easy it is to deploy, test, and grow your use cases.
- Why your first use case with MEP will lead to more-all with obvious ROI.
The service is so easy to set up that you can be watching your messages flow through your route in a matter of minutes. On the other hand, if your messaging requirements are more complex, MEP gives you a variety of ways to add business logic – still without writing any code.